Agent Install and Upgrade Instructions

Before You Begin

Agent's Installer will find and upgrade your current installation of Agent, maintaining all of your message databases and settings. Agent's Installer is not incremental. In other words, if you are on Agent 1.93 and you are upgrading to Agent 8.0, you do not need to install any of the intermediate releases.

Agent 8.x and Agent 7.x are not backward compatible with previous versions of Agent.
It is important that you back up your data before attempting to upgrade.

Install Agent for the First Time

1. Download the Agent installer from the Agent Download Page.
2. Run the Installer MSI file that you just downloaded.
3. Watch the Getting Started - Installation Video ↓

For addtional help, watch all the Agent Newsreader and Agent Usenet tutorial videos

Upgrade Agent to a Newer Version

Please consult the Agent Upgrade Policy if you have any questions about whether you are eligible for an upgrade.

1. Download the Agent installer from the Agent Download Page.
2. If you are running Agent, close it before proceeding.
3. Back up your data, just to be safe.
4. Run the Installer MSI file that you just downloaded.
5. Run Agent and select the menu option, Help \| Release Notes for additional information.

Enter your Agent Registration Key

Your registration key was provided to you in an email when you purchased or upgraded Agent. If you lost your registration key, please contact us.

1. Highlight your Agent Registration Key and select Edit / Copy.
2. Run Agent, and select the menu command, Help \| Enter Registration Key.
3. Right click in the edit box and select Paste.
4. Press OK and all of Agent's features will be enabled.
5. Watch the Getting Started - Registration video for more help ↓

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